Overview of Job
We are seeking a results-driven Sales Team Leader to guide our team in achieving organizational and Customer Experience objectives while fostering an excellent service ethos.
The Team Leader will provide guidance, training, and leadership to inspire optimal team performance. They should cultivate a cohesive, efficient team capable of maximizing potential. Responsibilities include ensuring KPIs are met and exceeded, and developing metrics for both customer satisfaction and team performance.
Candidates should have a proven track record in motivating teams and delivering positive customer reviews. Excellent interpersonal skills are essential for building relationships with team members and customers. The role requires goal orientation, efficient management of daily team activities, problem-solving abilities, and strong communication skills.
About Merlyn
MERLYN is a leading shower enclosure company in the UK and Ireland, designing and crafting premium shower environments. Part of Norcros PLC, we are committed to delivering on our promises to customers.
Key Responsibilities
* Managing daily team activities
* Setting and achieving team goals aligned with company objectives
* Developing timelines and delegating tasks
* Training team members to maximize potential
* Conducting performance reviews
* Building customer loyalty and relationships
* Contributing to company growth through team success
* Creating an inspiring and growth-oriented work environment
* Maintaining high-performance metrics that support profitable growth and differentiate MERLYN from competitors
Qualifications/Education
* Minimum 2 years of experience
* Excellent communication skills
* Negotiation skills
* Proficiency in computer skills
* Strong organizational, problem-solving, and analytical skills
Contact
Closing date: Wednesday, 25th June 2025. Please contact or email hr@merlyn.ie for further details.
About Us
Based in Kilkenny, Merlyn has served the UK and Irish markets since 2000. We are known for innovation, quality, and a broad range of products, including bespoke options. Our ethos remains to deliver on all promises to our customers. #J-18808-Ljbffr