Job Overview
This leadership role is designed for a dynamic and experienced professional with a strong background in operational excellence, process optimization, and people management.
The ideal candidate will have a foundational understanding of tax processes and be able to drive execution, manage cross-functional teams, and ensure high-quality service delivery across tax-related operations.
Work location will be Germany.
Key Responsibilities
1. Lead and coordinate operational execution across tax-related processes, ensuring timely and accurate delivery.
2. Drive continuous improvement initiatives, including automation and simplification of workflows.
3. Manage and develop a high-performing team, fostering a culture of accountability and growth.
4. Manage client relationships with a strong focus on collaboration and adherence to SLAs.
5. Act as the primary interface between tax operations and key stakeholders.
6. Oversee service delivery from external vendors, including performance tracking and issue resolution.
7. Ensure adherence to internal procedures and contribute to the evolution of the Target Operating Model (TOM).
8. Support strategic projects and transformation initiatives.
Requirements
1. Proven track record in operations or process management.
2. 10+ years experience in a related role.
3. Strong leadership and people management skills.
4. Experienced in handling challenging clients through expertise, communication, and relationship management.
5. Driving a strong risk and control environment including conduct, ethical behavior and risk excellence/speak up culture.
6. Excellent communication and stakeholder management abilities.
7. Familiarity with tax operations or financial reporting is a plus.
8. Fluent in English & German.
Benefits
State Street offers a comprehensive benefits package that includes:
* Generous medical care, insurance, and savings plans.
* Flexible work programs to help match your needs.
* Wealth of development programs and educational support to help you reach your full potential.
* Inclusion, diversity, and social responsibility initiatives to create an inclusive work environment.
Join Our Team
At State Street, we are committed to creating a great work environment. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply for this exciting opportunity.