Role Profile The Quality Operations Manager reports to the Head of Quality – Powders as part of the Quality Operations team.
This role is based in our Ballyragget, Co.
Kilkenny.
The overall purpose of this role is to embed and sustain Quality and Food Safety policies across operations.
This is a lead role in driving a 'right first time' culture and performance in the plant by ensuring that processes and operations meet customer and regulatory requirements.
A key deliverable will be reducing the occurrence of defects against quality standard across all functions.
The role will involve collaboration with all stakeholders to continuously improve performance to quality standard and to drive all Quality-relevant Corrective and Preventative actions to timely and effective completion.
Responsibilities Play a key role in planning and participating in Plant audits with customers, regulatory and other third parties; Drive a strong Quality culture within your plant and site; Maintain customer product specifications / certifications and final product grading; Point of contact for Customers for product/process-specific quality support; Work collaboratively with Operations Management and team to ensure quality operations requirements are fully resourced to deliver plant in- process, sampling and testing schedules; Support the plant RCA's, effective CAPA implementation and verification for all process deviations; Assure HACCP is continuously reviewed and robust.
Audit quality practices and processes within the site focusing on Hygiene, HACCP and the prevention of deviation; Support Quality Systems Manager and Tirlán Standards adherence by ensuring all processes within the Quality Operations remit comply with the Quality Management System; As part of the Tirlán Quality community input to on-going development of best in class standards across the wider Tirlán organisation; Responsible for overseeing and ensuring the quality aspects of operations through effective change control management.
Manage the team of Process Technicians including training, development, performance Minimum 3 years Role-relevant experience in a large Dairy, Food or Pharmaceutical company in Quality Assurance, Food Safety A track record in process improvement activity, ideally from the quality perspective; Problem solving skills and experience in applying the principles of Lean; Aptitude for operational processes, working with cross- functional teams, Lean and continuous improvement; Experience in Auditing and facilitating Corrective Action, preferably in a Dairy / Food production environment; Computer literate (Microsoft Office suite