Business Analyst Role Summary
The Business Analyst position is a key role in supporting and enhancing our website portfolio. The successful candidate will be responsible for ensuring compliance, security, and seamless user experience across platforms.
Main Responsibilities:
1. Gather, document, and translate requirements for web platforms (WordPress & Adobe Experience Manager).
2. Collaborate with internal security teams to ensure compliance and mitigate vulnerabilities.
3. Partner with third-party agencies and internal marketing teams to deliver enhancements.
4. Support troubleshooting, BAU, and web operations improvements.
5. Conduct analysis of processes, identify optimisation opportunities, and develop business cases.
6. Maintain documentation, DevOps boards, and stakeholder communications.
Requirements:
* Bachelor's in Business, Computer Science, or related field.
* Proven BA experience in fast-paced environments.
* Knowledge of WordPress (including multisite) and web tech (HTML, CSS, JavaScript).
* Familiarity with Azure DevOps Boards (or similar).
* Exposure to Adobe Experience Manager (AEM) desirable.
* Strong communication, stakeholder management, and analytical skills.
* Project management or Agile exposure advantageous.