About This RoleDeel is looking for a Senior Technical Writer to join the Knowledge Team to build out our documentation and for Strategic Integrations. The Knowledge Team manages and scales information and expertise about Deel products and services across the organization for internal and external audiences. You’ll have the opportunity to work with other writers and subject matter experts from our Strategic Integrations team to craft content that supports this critical business pillar at Deel.Do you thrive on making complex technical systems clear and usable through precise, thoughtful documentation? Are you skilled at navigating complex products and translating them into structured, accessible documentation for diverse audiences? If you combine strong technical acumen with a passion for clarity, consistency, and documentation, you might be the writer we’re looking for.What you’ll doCreate clear, actionable technical documentation for APIs, integrations, and developer workflowsBuild and maintain a comprehensive product knowledge base that scales expertise across the organizationDesign information architecture for integration-related content and populate with practical guidesDevelop content strategies and templates that accelerate content creation from ideation to publicationCross-Functional PartnershipPartner with subject matter experts, product teams, and engineering to gather and validate technical informationSupport product and enablement teams with timely release notes, updates, and in-app contentAudit and maintain existing documentation to improve clarity, accuracy, and user experienceEstablish and iterate on style guidelines and processes to ensure content consistencyStrategic ImpactUse data and feedback to identify content gaps, measure impact, and drive continuous improvementShare expertise on content best practices to enable functional teams to create their own documentationBecome a Deel product expert to craft localized, culturally-aware content for our global audienceDrive documentation initiatives that directly reduce support volume and improve user successWhat we're looking forPlease note: for this role you must be based in EMEA or ideally within +/- 3 hours of EMEA timezoneEssential RequirementsProven senior-level technical writing experience at fast-paced, high-growth tech companiesA portfolio or work samples demonstrating API documentation, integration guides, and developer-focused contentProven ability to translate complex technical concepts into clear, actionable content for diverse audiencesExperience with modern documentation tools and workflows (Confluence, Jira, Figma, Markdown, GitHub, docs-as-code)Excellent written and verbal English communication with rigorous attention to detailPreferred ExperienceTechnical writing for SaaS or Fintech companiesBuilding documentation for APIs and third-party integrationsWorking in hyper-growth startup environmentsCollaborating with remote, distributed teamsCreating content for global, cross-cultural audiencesTotal RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.Some things you’ll enjoyStock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryThe flexibility of remote work, including optional WeWork accessAt Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Marketing, Public Relations, and Writing/EditingIndustries: Human Resources ServicesReferrals increase your chances of interviewing at Deel by 2xLocations: Galway, County Galway, Ireland; Thurles, County Tipperary, IrelandWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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