Account Partnership Opportunity
This is a role that requires an ambitious and passionate customer advocate to take ownership of a bespoke and ever-changing suite of customer accounts with the aim of delivering a level of service that is second to none in order to build and strengthen a relationship of trust between the customer and the business.
Key Responsibilities:
* Onboarding of new higher value customers and customer groups.
* Working internally with Sales and Operational colleagues to ensure a 'right first time' experience is all the customer ever sees.
* Working with your sales colleagues you will define and agree success criteria for each account in your ownership with a view to graduating out of the team as service issues are resolved.
This role involves collaboration across many different functions of the business. Attention to detail and the ability to work to deadlines under your own initiative is critical, we want you to be a trusted partner by those customers who are in your care.
Requirements:
* Proven experience as an exceptional Telephone Sales or Service Executive.
* Knowledge of the internal workings of the Sysco business that relates to the end-to-end order process for a customer.
* A desire to learn more about how we work and the ability to leverage your knowledge and understanding for the benefit of your customer and of the business.
Benefits:
* Work From Home.
Our Culture:
* We deeply understand our customers' needs, continuously looking at ways to deliver real value.
* We foster strong, effective relationships across teams, always working together.
* We communicate clearly and effectively, ensuring our message resonates.
The accountabilities and requirements outlined in this job description are neither definitive nor restrictive and may change in detail from time to time to meet the changing needs of the business. Sysco is an equal opportunity employer.