Job Title: Part-time Customer Service Advisor / Everyday Banking
Position Details:
* Location: Kilkenny, Ireland
* Company: Cpl (Talent Partner to Bank of Ireland)
* Job Category: Other
* EU Work Permit Required: Yes
* Job Reference: d7766f8f20cc
* Job Views: 3
* Posted: 02.05.2025
* Expiry Date: 16.06.2025
Job Description:
Overview: Join our Contact Centre as a Customer Service Advisor supporting one of Ireland's leading banking brands. This role offers full on-site training, ongoing support, and opportunities for career growth within Bank of Ireland.
Working Hours: 10:00 to 2:00 and 12:00 to 4:00
Key Responsibilities:
* Provide excellent customer service and clear solutions to queries
* Maintain professional standards and achieve performance objectives
* Support team colleagues and contribute positively
* Ensure compliance with regulatory and operational procedures
* Engage in personal development and competency growth
* Reinforce customer-centric values
Candidate Attributes:
* Experience in Customer Service (Retail, Hospitality, Contact Centre)
* Strong interpersonal and communication skills
* Professionalism and commitment
* Resilience and problem-solving skills
* Teamwork and adaptability
Benefits:
* On-site training and development
* Competitive entry salary
* Supportive management and colleagues
* Opportunities for growth and career progression
* Additional benefits include flexible hours, inclusive culture, and access to training programs
Additional Information:
Roles are initially contracts of approximately 12 months, with potential extensions based on performance and role availability. Cpl promotes diversity and inclusion and is an equal opportunity employer. We support work-life balance, family-friendly policies, and employee wellbeing initiatives.
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