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Support coordinator

Longford
ALONE
Support coordinator
Posted: 24 January
Offer description

Contract: Full time – Permanent

Location: Longford & Central Westmeath

Working Hours: 35 Hours per week 5 over 7 days.

Salary: €37,000

Drivers license and own car is essential

This is a wonderful and exciting opportunity to join one of the most important charities in Ireland in a period when the need for our services has never been greater

.

The successful candidate, upon commencing employment, will undergo a comprehensive induction and training programme to ensure readiness for the role's responsibilities and will have the opportunity to make a positive impact on the lives of numerous older people in Irelan

d.

Support Coordinators play a critical role in facilitating practical support and coordinating services for older people to address their challenges effectively. The role focuses on assessing needs, connecting with partners, and coordinating services to ensure a comprehensive and targeted approa

ch.

Support Coordinators are field based, and travel is required within the communi
ty. A clean driver's license and own car is mandat

**ory.

Responsibil**

***ities

Support Coordi***

* nationProvide support coordination by devising personalised support plans to address challenges and find solutions to enhance the older persons quality of
* life.Provide access to ALONE's services while coordinating and enabling older people to access other services in the comm
* unity.Advocate for older people's needs within health, social care, and welfare services, working to streamline access and enhance service del

ivery.Partnership Enga

* gementEstablish and nurture strong referral relationships with both statutory and non-statutory agencies in the designated area, fostering collaboration and access to a wider range of support ser
* vices.Develop and maintain efficient referral pathways for ALONE's Support Coordination services, optimising service coordin

ation.Performance Management and Rep

* ortingAdherence to ALONE's Quality management systems and policies, ensuring a consistent and high-quality service delivery app
* roach.Monitor and manage key performance indicators (KPIs), striving to achieve SMART targets that maximize the reach and impact of support services for older p
* eople.Deliver thorough and timely reports on service developments, challenges, and achieve

ments.Technology Integ

* rationManage the distribution and installation of technology that enhances older people's well-being and s

afety.Data Mana

* gementMaintain records on ALONE's CRM database, capturing essential details to inform service delivery and future strat

**egies.

Essential skills & exp**

erienceThe successful candidate will be able to demon

* strate:Demonstrated passion for improving the lives of older people and commitment to ALONE's m
* ission.Problem-solving skills, focusing on efficient needs assessment and resource allo
* cation.Excellent communication abilities (both written and verbal), fostering partnerships and negotiating effectively with diverse stakeh
* olders.Proficiency in utilising technology and data management systems, enhancing service efficiency and reporting ac
* curacy.Good organisational and multitasking skills, with a solution-focused approach to complex chal
* lenges.Keen attention to detail, enabling accurate record-keeping and effective service moni
* toring.Enthusiasm for setting and achieving SMART targets that maximize the positive impact on older indiv
* iduals.Self-starter with a capacity to work well with stake
* holdersMust have full clean driving licence and own tra

nsport.

A background in older people-related fields is not required.The key factor is a strong alignment with ALONE's mission and the ability to efficiently coordinate services and address challenges faced by older

**people.

Extra**

* Benef
i
tsSalary €37,000
* per year35 Hour week (core ho
urs 9-5) –Full-time employees can enjoy a 35-hour work
* ing week.Annual Salar
* y ReviewsTime Of
* f in Li
euMileage Policy in place for applica
* ble rolesDeath in S
ervice - after 6 months' probation successfully c
* ompleted.Travel Save
* r SchemesSick P
ay Scheme -after 6 months' probation successfully c
* ompleted.Bike to Wo
* rk SchemeHSF Pa
* rtnershipComprehensive Training & De
* velopmentBespoke Induction P
* rogrammesProgression Oppo
* rtunitiesFurther Education Oppo
* rtunitiesEmployee Assistance Pr
ogramme -ALONE provides a 24hour support programme for all our Em
* ployee's.GP telepho
* ne AdviceVirtu
* al DoctorPrivate Prescriptio
* n Service6 structured Counselling/ Emotional Wellbein
* g ServiceLegal

Helpline

The closing date for applications is Friday Feb

ruary 6th.

ALONE is an equal opportunitie

s employer.

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