Job Overview
A leading global company is seeking a Technical Content Developer to join their team on a contract basis for 12 months in Dublin.
The successful candidate will be expected to develop high-quality technical content, including integration guides, onboarding documentation, tutorials, API references, and internal knowledge resources for various customer and user personas.
Responsibilities
* Own end-to-end content lifecycle from creation and updates to governance, ensuring all materials are accurate, discoverable, and aligned with evolving product functionality.
* Lead on-boarding content strategy and build a refreshed library of clear and actionable onboarding and enablement materials to empower customers globally.
* Develop deep familiarity with the company's products and services and serve as a reliable resource for both internal and external stakeholders.
* Support cross-functional documentation needs and collaborate with Product, Engineering, Marketing, Sales Engineering, Implementation, and Support to identify content gaps and deliver meaningful materials.
Requirements
* 7-8 years of commercial experience in technical writing or developer documentation, with a focus on APIs, integration workflows, and B2B/B2C technical products.
* Proven ability to synthesize highly technical or abstract information into clear, usable documentation for technical and non-technical audiences.
* Demonstrated experience developing product documentation and onboarding materials tailored to diverse personas and developers, solution architects, partners, and business users.
* Strong technical foundation, ideally with a background in computer science, engineering, or a related technical field.
* Familiarity with REST APIs, authentication protocols (OAuth2, public/private key), and API-driven ecosystems.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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