Reporting to the Deputy General Manager, you will lead and support a great team to ensure our guests receive a warm and efficient welcome for every stay.
Key Responsibilities: Assigning daily work duties and cleaning lists to Accommodation Assistants/Porters.
Providing continuous training and development opportunities for Accommodation staff to enhance their skills and knowledge.
Performing regular inspections of guest rooms and public areas to uphold cleanliness, organization, and adherence to hotel standards.
Documenting and addressing any maintenance defects or other issues and ensuring follow-up actions are taken.
Overseeing the execution of deep cleaning programs, as well as reporting and follow-up on maintenance matters.
Ensuring all rooms & Front of House areas are always maintained and cleaned to the highest standard.
Collaborating closely with the front office, Reservations, maintenance, and other departments to ensure seamless operations and guest satisfaction.
Handling guest concerns and complaints promptly and efficiently.
Ensuring strict compliance with health, safety, and sanitation regulations.
Monitoring and managing the inventory of cleaning supplies and amenities.
Implement and promote eco-friendly practices and initiatives within the Accommodation department.
The ideal candidate will possess the following: Proven experience in an Accommodation role, with a minimum of 1 year in a supervisory or managerial capacity.
Strong leadership and team management skills.
Excellent attention to detail and organizational abilities.
Knowledge of cleaning techniques, products, and equipment.
Familiarity with health, safety, and sanitation standards.
Exceptional communication and interpersonal skills.
Ability to work effectively under pressure and in a fast-paced environment.
Fluency in both written and oral English Good IT skills Why work with us? We have been certified as a Great Place to Work Achieved 'Excellent Employer' (Gold) Award as part of the Failte Ireland Employer Excellence Programme Complimentary use of the Hotel's Gym & Swimming Pool Career Development Opportunities Meals provided while on Duty Free Parking Hotel Discounts across the Hotel Group Motivational Benefits - Employee of the Month etc Health & Wellness Programme Subsidized staff taxi service Skills: Attention to detail Leadership/Management Skills Cleaning knowledge Communication (Verbal And Written) Interpersonal Skills Benefits: Free parking Meals Complimentary Gym and Swimming Pool