Order Fulfillment Expert
Job Summary:
We are seeking a detail-oriented Order Fulfillment Expert to join our team. In this role, you will be responsible for processing customer orders accurately and efficiently from receipt through delivery.
Key Responsibilities:
* Process customer orders with high accuracy and attention to detail.
* Maintain effective communication with customers regarding order status, issues, and changes.
* Coordinate with inventory and shipping departments to ensure timely delivery of products.
* Monitor order processing workflow and implement improvements as needed.
* Resolve discrepancies and issues related to orders in a timely manner.
Requirements:
* Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
* Minimum of 2 years of experience in order processing or a similar role.
* Proficiency in order management systems and Microsoft Office Suite.
* Strong attention to detail and accuracy in data entry.
* Excellent communication and interpersonal skills.
What We Offer:
* A competitive salary package including bonus and benefits.
* A hybrid work model with 3 days onsite and 2 days remote working.
About Us:
We are a dynamic company committed to delivering exceptional customer service and exceeding industry standards.