ResponsibilitiesSupport the daily operation of the Room Service department alongside the management team.Supervise and support room service team members during service.Ensure the delivery of consistent, high‑quality guest service.Assist with staff organisation, training, and maintaining service standards.Work collaboratively with other departments to ensure smooth service for our guests.QualificationsStrong guest service focus.Excellent communication and organisational skills.Confidence in leading and supporting a team.Strong multitasking abilities in a busy environment.Excellent spoken and written English.Flexibility and adaptability to meet guest and business needs.Previous experience in hotel food & beverage or room service operations is desirable.Working Hours39 hours per week. Shift work required including weekdays and weekends. Typical shifts: 6:00 am – 2:30 pm or 2:30 pm – 11:00 pm.BenefitsCompetitive pay rates.Free hot meals on duty.Free cleaning of company‑provided uniforms.Classroom and online training opportunities.Birthday gifts and service awards.Subsidised taxi travel (up to EUR 20 outside public transport hours).Travel Saver and Bike to Work schemes.Discounted city parking.Secure scooter and bike parking.Health and dental insurance contributions.Contributory pension plan from day one (including death in service benefit).Increased annual leave with length of service.Recommend‑a‑Friend bonus scheme.Employee discounts on hotel stays and dining for family and friends.Free Employee Assistance Programme for confidential support and counselling.About The MerrionThe Merrion Hotel, a member of The Leading Hotels of the World, is located opposite Government Buildings in the heart of Dublin city centre. Created from four restored Georgian townhouses, the hotel features 142 bedrooms and suites arranged around two beautiful 18th‑century style gardens.
#J-18808-Ljbffr