Job Description:
The Deputy General Manager will oversee the day-to-day operations of a luxurious hotel. This role requires a dynamic and hands-on leader who can inspire teams, optimise operational performance, and maintain the property's reputation for excellence in guest experience, service delivery, and commercial results.
* Operational Leadership:
1. Lead and support daily operations across all hotel outlets
2. Ensure seamless service delivery, staff readiness, and consistently high guest satisfaction across all service periods
3. Closely collaborate with departmental heads to uphold exceptional standards in food quality, service, hygiene, and presentation
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