We're an airport industry leader with operations in four continents and over 3000 employees working together to ensure we deliver the best services for all our customers globally. We are a fast paced, energetic and diverse company. Offering careers that range from IT, Finance, Technical, Airport Operations to frontline security and customer focused roles and many more. Whether you are starting your career or looking for your next move, we have lots of great opportunities to choose from.
An opportunity has arisen for the role of Billing & Revenue Assurance Team Member, reporting to the Billing & Revenue Assurance Manager in Shared Services, Limerick. Supporting Dublin and Cork airports business, the core focus of this role will be around ensuring all invoices are issued in a timely manner. You will be liaising with a large number of Irish and international customers and concessionaires, proactively calling clients in a multi-million euro business.
* Secure and record Concessionaire turnover activity in the relevant systems
* Ensure compliance with all concessionaire contractual terms
* Ensuring the timely and efficient billing of Airline Operators, Oracle Property tenants, Commercial and Retail Concessionaires for Dublin and Cork airports.
* Complete all weekly and monthly billing cycles together with checking, validating and issuing weekly and monthly management reports
* Meet weekly and monthly deadlines for accruals and reporting
* Input and preparation of reports and commentary around concessionaire activity
* Achieve team and individual targets and KPI's
* Manage the customer account relationship proactively resolving queries keeping management fully aware of issues
* Develop and maintain strong working relationships with staff across the organisation regarding billing of this critical revenue stream
* Champion excellent customer service within the team and wider unit
* Demonstrate commitment to the company and daa Shared Services vision, purpose and goals and live the daa values daily