Overview
Pharmacy Healthcare Advisor – Hickey's Phibsboro. This is a full-time, permanent role with Hickey's Pharmacy, a community pharmacy group with 36 stores. We value accessible healthcare and the important role of the pharmacist in delivering care. If you want to deliver exceptional care in a supported environment with learning and development opportunities, Hickey's could be the place for you.
Location: Phibsboro, Dublin, Ireland.
Key Responsibilities
* Providing outstanding customer service
* Driving retail sales through link selling and advising customers of promotions in store
* Ensuring stock levels are maintained at optimal levels
* Accurately and securely performing cash management duties
* Maintaining company merchandising standards and presenting the pharmacy to the highest level
* Building customer loyalty
What Are We Looking For
* Strong customer engagement and customer service—understanding needs and delivering great service every time
* Ability to work with all team members to ensure seamless delivery of service
* Tailoring conversations to ensure customers feel informed and confident about their healthcare needs
* Strong product knowledge
* Experience in or interest in skin care is an advantage
* Proven sales ability
* Willingness to take on other duties as they arise
What We Would Like From You
* Customer-focused with the ability to effectively engage with customers
* Previous OTC sales and customer service experience
* Excellent interpersonal and communication skills
* Positive can-do attitude
* A keen interest in retail pharmacy
What We Promise You
* Competitive salary
* Generous staff discounts in-store
* Refer-a-friend bonus scheme
* Tax-saver travel
* Additional long-service days
Hickey's Pharmacy is an equal opportunities employer.
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