Client:
Allianz
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
45a3b4322bb7
Job Views:
3
Posted:
08.07.2025
Expiry Date:
22.08.2025
Job Description:
Responsibilities:
* Deliver excellent standards of customer service through high quality and efficient handling of policyholders' claims.
* Registration, handling, and settlement of personal accident claims for a key Allianz account.
* Accurate and comprehensive recording of all transactions and decisions.
* Achievement of agreed targets related to settlement rate, calls answered, and call completions.
* Liaising with others to obtain and deliver critical information to manage claims and control costs.
* Be aware of fraud indicators to identify potential fraud cases and escalate them to the Fraud Investigation Unit (FIU).
Key Requirements / Skills & Experience:
Essential:
* Minimum 1-2 years' experience in Insurance Claims handling or Underwriting.
* APA Qualified or studying towards an APA, CIP, or a relevant insurance qualification to meet MCC requirements.
* Skilled communicator and negotiator, with the ability to work on initiative and manage own time effectively.
Desirable:
* Relevant third-level qualification.
* Experience in Property (commercial or household) Claims handling.
Allianz plc. is regulated by the Central Bank of Ireland.
MCC:
This role is subject to the Minimum Competency Code (MCC) as provided by the Central Bank of Ireland. A recognized insurance qualification may be required. Appointment is subject to MCC requirements. This role is a Control Function (CF-5, 6) and is subject to F&P Standards, including the requirements of the Individual Accountability Framework Act 2023. See Link: Individual Accountability Framework | Central Bank of Ireland. The successful candidate will receive relevant Conduct Standards training as required.
Job ID 75867 | Customer Services & Claims | Professional | Non-Executive | Allianz Ireland | Full-Time | Permanent
Allianz Group is a trusted insurance and asset management company committed to diversity and inclusion. We encourage applications from all backgrounds and identities.
Join us. Let's care for tomorrow.
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