Part-Time Medical Receptionist
Location: Dublin 4
Pay Rate: €16 p/h
Working hours: 1:30pm - 5:30pm Monday to Friday (Fully Onsite)
Our client is a busy and patient-focused medical practice/clinic in Dublin 4, committed to providing high-quality healthcare services. They value a positive and efficient patient experience and are seeking a friendly and organized individual to join their team as a Part-Time Medical Receptionist.
As a Part-Time Medical Receptionist, you will be the first point of contact for patients, providing exceptional customer service and administrative support. You will play a crucial role in ensuring the smooth and efficient running of the front desk, contributing to a positive and welcoming environment for patients and visitors.
Responsibilities:
- Greet patients and visitors upon arrival, providing a friendly and efficient check-in process.
- Answer incoming phone calls in a professional and courteous manner, effectively scheduling and confirming appointments.
- Maintain accurate patient records, ensuring all personal information is up-to-date and handled with strict confidentiality.
- Handle patient inquiries, providing accurate information and directing them to the appropriate healthcare professional or department.
- Process patient payments, manage billing information, and ensure accuracy in all financial transactions.
- Maintain a clean, organized, and welcoming reception area, ensuring a comfortable environment for patients.
Skills:
- Previous experience as a Receptionist ideally in a Medical Practice
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Ability to maintain confidentiality and handle sensitive information with discretion
- A friendly, empathetic, and professional demeanor
- Ability to work effectively in a fast-paced environment