Drive Sales Excellence
This role involves delivering exceptional customer service and technical problem-solving as a key contact for internal and external customers. The ideal candidate will drive sales excellence through outstanding customer service and technical product knowledge.
Key Responsibilities:
* Sales Delivery: Drive sales excellence through outstanding customer service and technical product knowledge.
* Complex Enquiries: Support complex enquiries as a key contact for internal and external customers.
* Parts Sourcing: Ensure correct parts are sourced, quoted, and delivered to meet customer needs.
* Cross-Functional Collaboration: Collaborate closely with supply chain, warehouse, and other departments for seamless service delivery.
* Customer Communication: Provide regular updates and ensure customers understand the value of our products over competitors.
* Data Analysis: Analyse technical data to upsell and cross-sell complementary parts and services.
* Talent Development: Mentor and develop junior team members, sharing technical expertise to build team capability.
We offer a dynamic work environment where your contributions are valued, and your career growth is supported. This role provides opportunities to enhance your skills and take on new challenges.
About this role:
This is an exciting opportunity to join our diverse and inclusive team and contribute to driving sales excellence. If you have excellent communication skills, technical product knowledge, and a passion for delivering exceptional customer service, we encourage you to apply.