Job Description:The Data Analyst will be part of an innovative team, driving organisational transformation into a data-driven culture, enabling self-service data analytics for business users. Work with the sales executive team and client to develop successful supplier onboarding sales programs for the Citi Supplier Finance (CSF) product which provides working capital and cash flow benefits to our Institutional Clients Group (ICG) buyer/clients and their suppliers.They will work within the SCF team on cross organizational projects. They will be responsible for working with the clients' procurement and/or treasury/finance resources as well as our internal Trade Product Management, Sales and Operations colleagues to ensure rapid and effective implementation and to maximize revenue for this customer base.The Data Analyst will be working within and promoting the Company Values – Be Brave, Be Wise, Be Proud and Exceed.Role and Responsibilities:Develop, maintain and generate weekly/monthly KPI reports / dashboards, to monitor SLA's for operations management.Identify trending issues / data analysis of programs and report to operations findings and data insights to maximise performanceEnsure reporting is kept up to date / clean data for client projects and internal operational needsWork with Group Delivery Manager to support reporting requirements on ad-hoc basisVarious analytical, reporting, data-consolidating tasksOccasional project coordinationPeer review analysis to maximise revenue for clientCoordinate within the Data Analytics team for data collection and generation of predictive modelsPresentation of findings data insightsTransforming raw data into insights, reports, charts, visualisations, and insightsWork with stakeholders to develop metrics used in performance assessment and key performance indicatorsWork with IT team for potential introduction / upgrading of reporting systems (Power BI / Salesforce etc)Essential Competencies:The suitable candidate must have a deep-rooted passion for delivering success. They will have formidable experience and working knowledge of:Power BI certification - API's, lay-out and Insights desirable but not essentialExperience with Tableau.Proficiency in Microsoft office suite, especially PowerPoint & Advanced skills in Excel – VBA, VLOOKUP, fuzzy look upTableau Certifications will be a distinct advantage in the selection criteria.SQL knowledge desirableWorking experience with Python and its libraries desirableFluent in English – written and speakingExcellent eye for detail, with a curiosity mindset and attitude for data discoveryAbility to independently manage your own time and deliverablesAbility to efficiently work to specified project delivery deadlinesCommunication & interpersonal skillsExcellent interpersonal, communication, listening and presentation skillsExcellent attention to detailMust be a good team playerFlexible and innovativeCandidate Experience:Minimum of one years' experience in client focused environment.Proven communications strategy and style.Experience providing best in class dedicated client service is preferredExperienced Sales or Customer Service person beneficialProcess drivenExperience of CRM use would be an advantageBenefits:Hive Medical Plan – Bronze Level20 days Annual LeavesEmployee Assistance ProgrammeTraining & DevelopmentTax Saver Travel CardCovalen's Bike to Work Scheme