Location:
On site / Sandyford Rd, Dundrum, Dublin 16, D16 FC92, Ireland
job type:
Permanent / Full-time
Sector and subsector:
Science | Health & Safety
Annual Salary Range:
from € 40,****** to € 45,******
Quality, Safety & Risk Business Partner
Centric Health, founded in ****, is a leading provider of integrated healthcare services with over 82 practices across Ireland, serving 200,000 patients annually.
We are expanding rapidly in the primary healthcare sector across Europe, including Ireland, the Netherlands, and Germany.
Our mission is to deliver compassionate, patient-centred care at an affordable price.
Our support office is located on the 7th floor of the Intact (RSA) House, Sandyford Road, Dundrum, Dublin, D16 FC92.
The Role
A Quality, Safety, and Risk Business Partner drives operational excellence by implementing quality frameworks, managing risk, and fostering a "zero harm" safety culture.
They partner with senior leaders to ensure regulatory compliance, conduct incident investigations, and implement corrective actions, acting as a key liaison for continuous improvement and strategic safety initiatives.
Specific Job Details:
Contract:
Permanent Full- Time 37.5 per hour
Location:
7th Floor, Intact House, Sandyford Road, Dundrum, D16FC92, remote working and requirement to travel to all Centric practices nationwide & Intact House.
Working Hours: Monday - Friday (9.00 an to 5.30 pm)
Department:
Quality Safety & Risk
Pension:
The company will match a5% employee contribution monthly.
Access to our
Employee Assistance Programme
to speak to an independent trusted advisor regarding any personal issues or challenges.
Sick Leave:
Upon completion of your probation, the Company will pay a basic salary totalling a maximum of 2 weeks of your contracted hours.
GP Visits:
All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.
Indemnity:
Indemnity is covered under the Company's policy.
Birthday Day Off
Maternity Leave
Paternity Leave
Key Responsibilities
Risk Management & Compliance:
Identify, assess, and mitigate operational risks while ensuring compliance with health, safety, and quality regulations.
Quality Governance:
Implement and monitor quality improvement systems, clinical governance (if applicable), and ensure standards are met.
Safety Leadership:
Attend RM and PM meetings, promote a proactive safety culture, and lead incident investigations to prevent recurrence.
Stakeholder Partnership:
Advise senior leaders and managers on safety, risk strategies, and audit outcomes.
Training & Education:
Ensure mandatory training is undertaken, deliver safety training, inductions, and risk-based coaching to employees.
Data Analysis & Reporting:
Monitor safety performance indicators, report on compliance trends, and suggest improvements
Document Control
: Managing Policy and Procedure publication and renewal.
Monitor the database of policies and procedures and alert relevant stakeholders when reviews are required.
Audit the database for accuracy at relevant intervals.
Coordinate the approval and distribution of policies and procedures to relevant staff.
Support the Director of Quality, Safety & Risk in the formulation of new policies and procedures as necessary.
Supporting accreditation and audit programmes
across all business units.
Coordinating and supporting the ongoing programme of audit in line with best practice and accreditation standards.
Compiling accreditation feedback templates and managing document upload to the online accreditation portal.
Providing audit reports to various committees as required.
Leading Quality and Risk Communication
activities.
Designing and delivering quality, safety and risk communications monthly specifically tailored to each business group for maximum value.
·
Manage and conduct internal audits
according to an annual schedule and facilitating external audits – liaising with external auditors and staff at all levels.
Typical Qualifications & Skills
Relevant degree or certification in Quality Management, Health & Safety, or Risk Management.
Strong knowledge of industry standards (e.g., ISO) and regulatory requirements.
Demonstrated experience in incident investigation, risk assessment, and auditing.
A minimum of two years' experience in a Quality, Safety and Risk Partnership role in Ireland is essential for this position.
Candidates who do not meet this criterion will not progress to the next stage of the process.
Excellent communication skills to influence stakeholders and build a safety culture.
Ability to work strategically with senior leadership while managing operational tasks.
Other Position Requirements
A positive attitude and the capacity to forge positive relationships with co-workers quickly.
The ability to critically analyse processes and systems for potential risks/issues prior to implementation.
Tenacity towards problem solving, persistently pursuing, reviewing and reapplying solutions to achieve a successful resolution.
The courage, curiosity and drive to pursue outside-the-box, is solutions.
Excellent skills in Microsoft Office, especially Excel and SharePoint.
Experience in Healthcare and/or Quality and Risk is desirable but not essential.
Purpose of Position
To provide expertise, advice and leadership in implementing an organisation-wide, quality, safety and risk management framework, ensuring a continuously improving safe and effective service for our patients and staff.
Other Duties
As deemed appropriate by the direct manager.
Performance Review
Supervision is provided through regular meetings.
Performance review at 3 months, at 6-month probation period and then annually.
Centric Health is an equal opportunity employer committed to a diverse and inclusive workforce.
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As part of our recruitment process, we would like to request your consent for the following: • To share your CV and screening notes internally with the relevant hiring team • If unsuccessful, to retain your CV and application details on our database for up to 24 months for consideration for future opportunities
Do you have at least two years of full-time experience in a Quality Safety and Risk Partnership role in Ireland?
If you do not meet this essential criteria your application will be rejected.
Do you hold a current work permit to work in Ireland ?
If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Have you worked directly with ISO standards or accreditation frameworks (e.g., ISO **********, JCI, IHSAB, QMark)?
Have you managed organisational policies and procedures using a formal document control process?
Have you delivered training related to quality, safety, risk, or induction in a Irish Setting?
What is your notice period if successful for this position?
Do you own your own Irish insured car and have a full Irish drivers license?
You will need to provide proof of same if offered the position.
(Learner's or Novice hoders wil not be condidered).
Have you been refererred to this position by a current employee of Centric Health?
Refer a friend scheme applies.
The range of salary for this role is between €40k pa - €45k pa based on experience.
Please note that this range is fixed and cannot be adjusted.
Are you comfortable with this range?
Is your CV up to date?
Please ensure you submit your most recent CV, as outdated information may affect the progress of your application
Please provide the name and email address of one / two referees who has supervised your work within the past 6–12 months.
This information will be used for reference purposes only.
We will not contact your referee unless you are issued a conditional job offer, and only after we have received your explicit verbal consent to proceed.
Are you living in Ireland at the time of your application for this role?
Have you been referred to this job by a current Centric Health employee?
No Yes
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