Job Title: Customer Service Representative - HR SupportLocation: Dún Laoghaire (Hybrid - 2 days in office per week)Contract Duration: 29th September to 5th DecemberWorking Hours: Monday to Friday, 9:00 AM - 5:00 PMDepartment: Human ResourcesJob Purpose:To deliver excellent customer service support to the HR department, handling employee queries efficiently and professionally in a fast-paced environment, with a mix of remote and on-site work.________________________________________Key Responsibilities:*Handle incoming calls and respond to employee queries with professionalism and empathy.*Log and track all queries and resolutions in the HR ticketing system.*Escalate complex issues to relevant HR team members.*Support HR processes including onboarding, offboarding, and documentation.*Maintain confidentiality and adhere to data protection standards.*Assist with general HR administrative tasks as needed.________________________________________Skills Required:*Very strong phone communication skills - clear, confident, and friendly.*Ability to work in a fast-paced environment - quick thinking and adaptable.*Strong attention to detail and organisational skills.*Proficiency in Microsoft Office and HR systems (e.g., Workday, SAP).*Ability to handle sensitive information with discretion.*Team player with a proactive attitude.Adecco Ireland is acting as an Employment Business in relation to this vacancy.