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Customer service team lead

Ballina
beBeeSupervisor
Service
Posted: 13 January
Offer description

Reception Supervisor Job Opportunity


Ashford Castle, Ireland's only double Forbes Five-Star Hotel & Spa, is seeking a highly skilled Reception Supervisor. This prestigious hotel, part of the Red Carnation Hotel Collection, offers award-winning luxury and exceptional dining.




About the Role:



1. Fully familiarize yourself with all Front of House systems and procedures to ensure their consistent implementation while on duty.

2. Train, lead and motivate the team to execute duties in line with hotel standards. Supervise daily operations in a hands-on capacity when the Front Office Manager is absent.

3. Assist the reception team with arrivals and departures in a friendly efficient manner aligned with hotel standards. Support reservations processing as required using computerized systems for reservations arriva...

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