Purpose of the Role The Contract Manager Assistant supports the Contract Manager and wider Commercial & Contracts team in the planning, coordination, and administration of CHM Group projects.
This junior role is focused on providing administrative support, maintaining accurate documentation, assisting with client communications, and helping to ensure the smooth delivery of projects in line with CHMs standards for safety, quality, and service.
Key Responsibilities & Performance Expectations Client Engagement & Administration Assist with maintaining regular contact with clients, including responding to routine queries and supporting client communications via phone, email, and meetings.
Help prepare and send standard correspondence and documentation to clients.
Support the sales and marketing teams with administrative tasks related to new business opportunities.
Project Planning & Coordination Assist in gathering and organising job information for the logistics team as soon as it becomes available.
Help prepare job start packs and ensure all required documentation is complete and accurate for operational teams.
Support the Contract Manager in scheduling meetings, site assessments, and ensuring all relevant parties are informed.
Pricing & TMP Support Assist in tracking and monitoring tenders, enquiries, and quotations using internal systems.
Help maintain records of pricing, quotations, and approvals as directed by the Contract Manager.
Liaise with the design team to help collate information for TMP (Traffic Management Plan) production and approvals.
Resource & Logistics Support Support the booking of crews and equipment as instructed by the Contract Manager.
Help notify the logistics team of any special requirements for training, induction, or equipment.
Assist in coordinating resources and updating schedules as needed.
On-Site & Compliance Support Assist with the preparation and distribution of on-site documentation and compliance records.
Help maintain records of equipment on site and support stock take activities.
Support the Contract Manager in conducting compliance audits and collecting feedback from site teams.
Post-Job Administration Collect and organise job packs and documentation for invoicing.
Assist in ensuring completed contracts are invoiced and submitted in a timely manner.
Help track outstanding invoices and follow up as required.
Support informal client feedback collection and documentation.
Team & Safety Support Support the Contract Manager and team in promoting health, safety, and welfare standards.
Assist with the administration of safety records and training documentation.
Participate in team meetings and contribute to a positive, collaborative working environment.
Essential Criteria Previous experience in an administrative or support role (ideally within construction, engineering, or related sectors).
Strong organisational and communication skills.
Attention to detail and ability to manage multiple tasks.
Proficient in Microsoft Office and document management systems.
Willingness to learn and develop within a contracts/commercial environment.
Desirable Criteria Experience supporting project or contract management teams.
Familiarity with compliance, safety, or logistics processes.
Relevant qualification or training in business administration, contracts, or a related field.
Work-Life Balance, Diversity & Inclusion We value a supportive and inclusive workplace where everyone can thrive.
CHM Group encourages applicants from all backgrounds and is committed to fairness, dignity, and respect for all team members.
Benefits: EAP BiketoWork Development Opportunities