Job Opportunity:
We are seeking a dedicated and experienced leader to manage our overnight stocking team. As a key member of our store leadership, you will be responsible for planning, directing, and supervising team members in the day-to-day operations within various departments of the store.
You will serve as a mentor and coach for all team members, implementing strategies to improve customer service, drive store sales, and ensure customer needs are met efficiently. Additionally, you will maintain store appearance with a focus on prime shopping hours, product presentation, and company standards.
Responsibilities:
* Ensure positive company image by providing courteous, friendly, and efficient service to customers and team members.
* Responsible for staffing, selection, and hiring to achieve staffing needs.
* Promotes succession planning by providing career paths, identifying development needs for team members, and being involved with and accountable for promotion decisions.
* Documents and applies disciplinary actions and makes recommendations concerning discharge.
* Responsible for P&L, achieving sales, and maintaining shrink for the department.
* Models exceptional, fast, and friendly customer service.
* Mentors and coaches team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
* Ensures team is thoroughly trained in all aspects of their jobs and has completed all required training.
* Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
* Promotes a safe work environment.
* Reliable and consistent attendance required.
* Performs other duties as assigned.
Requirements:
* High school diploma or its equivalent required.
* 2-3 years of related retail experience.
* One year of management experience.
* Rotational assignments in other areas of the store such as meat, bakery, produce, and deli.
* Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
* Demonstrated ability to resolve conflict and address root cause issues.
* Demonstrated ability to manage multiple tasks.
* Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
* Demonstrated ability to teach suggestive selling.
* Demonstrated ability to lead an organization that practices working safely at all times.
* Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions, and team leaders.
* Successful completion of all required certifications.