Join our hotel team as a Hospitality Associate.
About the Role
We are seeking a detail-oriented and customer-focused individual to join our hospitality team as a Hospitality Associate. As a key member of our front-of-house team, you will be responsible for ensuring that all guests receive a warm welcome and have an exceptional experience during their stay with us.
Responsibilities
* Deal with guest queries in a professional and courteous manner
* Manage guest luggage and provide assistance with check-in and check-out processes
* Work collaboratively with the reception team to ensure seamless guest service
* Perform general porter duties as required
Requirements
* A minimum of [insert relevant experience] years' experience in a customer-facing role is required
* Previous experience in a similar position would be highly beneficial
* Excellent communication skills are essential, with the ability to communicate effectively with guests from diverse backgrounds
* You must be physically fit and able to lift baggage and luggage regularly
* A valid work permit is required for this position
What We Offer
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A dynamic and supportive work environment
* The chance to work with a talented and experienced team