Retail Operations Leader
A dynamic retail leader is required to drive commercial success in our South Dublin stores. The ideal candidate will have a strong background in fashion, non-food, or grocery retail and excellent people leadership skills.
The successful Retail Operations Leader will be responsible for leading and coaching a high-performing team, analysing sales reports and taking corrective action, and ensuring exceptional customer service and standards across the department.
Key responsibilities include:
* Driving department sales through effective target setting and achievement.
* Motivating and empowering the team to deliver outstanding results through coaching, mentoring, and regular feedback.
* Creating an engaging shopping environment that showcases products and attracts customers.
* Monitoring sales data and market trends to identify opportunities for growth and adjust plans accordingly.
* Collaborating with head office and buying teams to optimise inventory management, margin performance, and product availability.
* Fostering a culture of collaboration, continuous learning, and accountability within the team.
* Elevating the customer experience by ensuring consistent product knowledge and service excellence.
Skill and qualifications essential for this role include:
* 3+ years' experience in retail management, preferably in fashion, non-food, or grocery retail.
* An inspirational leader with experience in leading large teams.
* Excellent commercial, visual, and customer service skills.
* Experience in driving teams to achieve KPIs.
* Strong operational and planning skills.
Our company offers a competitive package including:
* Salary: 37k
* Pension scheme
* Bonus structure
* Sick pay scheme
* Maternity/parental leave policy
* Wellness initiatives
* 39 hour contract
* Opportunities for career progression