Job Title: Restaurant Supervisor
We are recruiting for a senior hospitality professional to provide quality service to our guests in line with the highest industry standards.
This is an excellent opportunity for someone who has significant experience in food and beverage operations and wants to take on a challenging supervisory role in a dynamic team environment.
About the Role
The successful candidate will have a proven track record of delivering exceptional customer service, managing daily operations, and leading a team to achieve business objectives. We are looking for someone who is passionate about hospitality, has a strong work ethic, and is able to work well under pressure.
Key Responsibilities
* To support the restaurant manager in ensuring efficient, friendly, and professional service within the outlets, ensuring that they meet the required standards.
* To monitor daily operations within the outlets, liaising closely with the restaurant manager, food and beverage operations manager, and the head chef to ensure that the food and beverage operation is organised effectively to meet daily business needs.
* To manage the food and beverage service in the absence of the restaurant manager, taking ownership of the operation to ensure that all guests receive an efficient, friendly, and professional service at all times.
* To be fully aware of hotel function sheets and guest bookings, ensuring each outlet has sufficient equipment, resources, and staffing levels to meet the business demands.
* To assist the restaurant manager in implementing cost control and stock control measures.
* To be actively involved in all aspects of daily operations in a hands-on capacity.
Requirements
The ideal candidate for this role should:
* Have significant previous experience in a similar food and beverage function.
* Possess a strong knowledge and passion for food and beverage.
* Have the ability to manage all cost controls, e.g., food cost, labour, etc.
* Have experience of staff training, rotas, financial reporting, stock control, and ordering.
* Have excellent communication and team leadership skills.
* Possess excellent organisational skills.
* Have the ability to handle pressurized situations and busy periods.
* Be flexible, innovative, and adaptable.
* Have fluency in both written and spoken English.
Benefits
We offer a range of benefits, including:
* Professional, award-winning training and development opportunities.
* Discounted accommodation rates globally.
* Annual Staff Appreciation Party and other Employee Recognition Events.
* Discounted rates with many local businesses and third-party service providers.
* Heavily subsidised accommodation (subject to availability).
* Uniforms provided and free meals on duty.
* 'Recommend a Friend' bonus scheme.
* Two paid volunteering days each year.
* Share your passion and be part of various committees within the estate, such as sustainability, sports, and social, well-being, diversity, and inclusion.