Assistant Staff Officer (Grade IV) Pathology - Temporary Part-time (16.5 hours per week) - 12 month contract initially.
The working week may be subject to change in line with service needs and the roster may be set over a period from Monday-Friday.
However, the working week is scheduled to be from Wednesday-Friday.
Main Duties & Responsibilities
* Responsibility for ensuring all patients attending the Pathology Department are admitted in a timely manner and ensuring all relevant patient demographics are accurately captured.
* Work closely with departmental colleagues to ensure the patient’s journey is an efficient and streamlined experience.
* From a clerical perspective, ensure all lab work is managed as per departmental protocol.
* Prioritization of urgent samples as required.
* Ensure all lab reports are distributed to the correct locations in a timely fashion.
* Reporting of monthly figures as required.
* Supervision of all administration staff including administration of staff schedules and delegation of tasks.
* Ensure that all Departmental leave applications are monitored and recorded in accordance with hospital procedures
* From a clerical perspective, supervision of all aspects of the day-to-day running of the Pathology Department as required.
* Ensure the general administration of the department such as registering patients, dealing with the issuing of new appointments to patients, telephone queries, dealing with queries on appointments, filing, photocopying etc. are carried out.
* Resolution of ad hoc issues in an expedient manner as required.
* Ensure that a quality level of customer care is provided to both patients and their relatives by the administrative staff of the Department.
* Ensure that standard operating procedures from an administration perspective are in place, up to date and carried out.
* Training in new administration staff as required and continually reviewing training needs and ensure same are met.
* Assist the Assistant Administrative Services Manager in the Probation Review/Performance Monitoring, Return to Work Meetings etc. of all staff within the department as required
* Work co-operatively within the group and across departments and services to achieve goals.
* Foster a collegiate environment.
* Have the ability to understand and be tolerant of differing needs and viewpoints.
* Provide information, instruction, and training of staff members under your remit, if applicable, in the context of management of Health & Safety such as PPE usage, chemical safety etc.
* There is a responsibility on all staff to adhere to all Hospital guidelines, policies & procedures and best practise. This includes infection control guidelines, waste management, and environmental management etc.
* There is a responsibility on all staff to participate in internal and external audit and review as appropriate.
* To work in a manner with due care and attention to safety of self, patients, staff and other persons in the workplace with reference to the Safety, Health & Welfare at Work Act 2005.
* The post holder is accountable, responsible and has authority for delivering a quality service and ensuring patient safety.The post holder will work within a Risk Management Framework to achieve the HIQA Safer, Better Healthcare Standards and other quality standards as appropriate.
* To report immediately to Line Managers/nominated persons, any accidents or incidents involving patients, staff and/or members of the public in line with Hospital policy.
* To comply and be familiar with all Hospital policies and procedures and in particular those relating to Safety, Health and Welfare, Infection Control, Hygiene, Risk Management and Decontamination.
* To attend and participate in such meetings and events as may be required from time to time.
* Co-operate with maintenance and future development of Information Technology within the department and throughout the hospital generally.
* Be aware and inform staff, of all relevant policies and procedures and ensure that staff adheres to such policies and procedures.
* Any other duties appropriate to the post that may be assigned from time to time by the Chief Executive, Administrative Services Manager, Assistant Administrative Services Manager, Department Supervisor or other nominated deputy.
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