Operations Manager Role Overview
Reporting directly to the Acting Regulatory Enablement Manager, this key position provides strategic leadership and support to the section.
Key Responsibilities Include:
* Strategic Leadership:
o Develop and implement strategic plans with the ActingRegulatory Enablement Manager and other managers.
o Contribute to projects within the section as required.
* Operational Management:
o Organise, plan, and manage work allocated to teams.
o Provide project management for cases as required.
* Quality and Knowledge Management:
o Evaluate and adhere to procedures and policies of the Quality Management System within the section.
o Work with the management team to develop standard operating procedures and practices.
* Performance Management:
o Set performance targets for the team with the Acting HPAR Regulatory Enablement Manager.
* Communications/Customer Service:
o Represent the views of the team to the wider organisation.
* HR/People Management:
o Manage and supervise teams.
Requirements:
* Relevant office/administration experience of at least 2 years.
* Substantial knowledge of workflow and information systems.
* Previous experience managing a team.
* Proven ability to manage high and diverse workloads.
Ideal Candidate:
* Good understanding of National and European procedures and timelines.
Benefits:
* Pension