Overview
APA in Personal Lines is ESSENTIAL
Responsibilities
* Handle web enquiries and client questions, successfully closing sales across a broad range of products.
* Guide customers through the sales journey, clearly communicating product benefits and cover options.
* Make outbound calls to prospective customers to promote products, provide advice, and close sales.
* Support the team manager in executing targeted campaigns to boost sales.
* Resolve any queries or issues customers may have regarding quotes or policy details.
* Maintain a professional image and deliver service that meets or exceeds company standards.
* Take ownership of your work to ensure the highest accuracy and quality.
* Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.
* Work cooperatively within the team to ensure all customer needs are met.
* Contribute to meeting monthly and annual team targets.
Requirements
* Preferably have a strong background in sales or customer service.
* Minimum of 1 year's relevant insurance experience.
* Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.
* Enthusiastic and adaptable to change.
* Ability to thrive in a fast-paced and ever-changing environment.
* Strong IT skills; knowledge of Relay/Applied is an advantage.
Skills
Skills: Time Management, Communication, Team Work, Drivin
Benefits
Benefits: Benefits included
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