Overview
Join to apply for the Front Office Supervisor role at Dalata Hotel Group.
Dalata Hotel Group is an inclusive employer that values internal development and career growth. We promote from within and offer opportunities to learn through the Dalata Academy and senior mentorship. If you are ready to enhance your career in a supportive environment, consider applying.
Benefits include a range of staff perks and development opportunities.
Benefits
* Free employee meals on duty
* 50% Off F&B in all properties
* €/£60 employee rate on rooms for all Dalata owned hotels
* 30% off the Friends & Family rate
* Extra AL day for every year worked (5 extra days to a maximum of 5 days)
* Employee Assistance Programme
* Cycle to Work Scheme/Transport Schemes
* Pension access (Ask your HR Manager for local pension information)
* Development Opportunities through our Dalata Academy - support your career journey
* Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
What You Will Do
* Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel.
* Assist in achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards.
* Help in efficiently and effectively managing front office departmental operations.
* Collaborate with the management team to maintain high morale among staff at all times.
What You Will Need
* 1 year of experience in a similar role.
* Excellent organizational skills with the ability to oversee and delegate tasks to others.
* A warm, friendly, and approachable personality when interacting with both staff and guests.
* The ability to work independently as well as part of a team.
* Experience with a 3/4 star hotel is desired but not essential
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. Our growth plans focus on expanding our presence in Ireland, the UK, Germany, and the Netherlands, with ongoing expansion in key UK cities, Dublin, and Continental Europe. We are committed to helping our people grow through internal development programmes designed to advance careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply. If you require accommodations with the application process, please highlight your needs when completing your application.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other
Industries
* Hospitality
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