Client Services Manager
Location: Ennis, County Clare, Ireland
Comfort Keepers, a growing home care company, seeks a Client Services Manager to provide outstanding quality care to clients across Ennis and Clare communities. The role is community based and requires a full driving licence and car access for travel.
Key Responsibilities
Act as the primary point of contact for clients and their families, managing care plans and needs.
Ensure high‑quality care by supervising, mentoring, and supporting the dedicated home support worker team.
Conduct client assessments, create personalised care plans, and oversee care delivery.
Ensure compliance with HIQA standards and homecare regulations.
Coordinate care staff schedules and manage resources effectively to meet client needs.
Build strong relationships with clients, families and external healthcare providers.
Qualifications & Experience
Bachelor's degree in Nursing, Social Care, Healthcare Management or a related field.
Minimum of 2 years' experience in a healthcare, homecare or client services role.
Strong organisational, leadership and communication skills.
Knowledge of Irish homecare regulations (HIQA) and best practices.
Full, clean driving licence.
Benefits
Competitive salary reflective of experience and leadership.
Comprehensive benefits package – including discounted healthcare, fuel card and more.
Ongoing training and development; continuous professional growth opportunities.
Career progression opportunities.
Work/life balance – 37.5 hours per week.
Birthday off.
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