An experienced technical writer with a track record of developing user-friendly, comprehensive documentation. You will work within the Global Device Engineering department supporting the creation of medical device operator manuals and technical documents. Deliver content to support the delivery of state-of-the-art software solutions & GUI's.
It requires diligence, attention to detail, good communication skills and the ability to work as part of a team. This is a hybrid role requiring 3 days per week on-site.
Job Responsibilities:
* Develop and edit medical device labelling content (e.g., user manual text and design, device labels) that is easy-to-read and understand by end users.
* Collaborate closely within a cross-functional team (with Regulatory Labelling, Quality, Clinical, Human Factors, Commercial, Engineering, Regulatory etc.) to optimize medical device labelling clarity and completeness.
* Translate technical jargon into user-friendly language to ensure documentation is accessible to a diverse audience.
* Extract relevant information from complex engineering documentation for use in clinical instructions, including working autonomously with limited direction.
* Understand regulatory requirements for medical device labelling, and develop labelling to meet these.
* Research new operator manuals, modifications to existing manuals, technical bulletins and other written material. Edit documentation written by others.
* Develop labeling for all medical devices and accessories.
* Stay up to date with product updates/changes, collaborating with development teams to ensure accurate and timely documentation
* Work within the defined company processes to ensure compliance.
* Conduct reviews and updates of existing documentation to reflect changes in software or hardware configurations.
* Support external language translations.
Job Requirements:
* Five (5) plus years Technical Writing experience, preferably in a medical device environment.
* Excellent writing and editing skills, with a keen eye for detail and clarity.
* Demonstrated experience of producing medical device labelling content compliant with US and/or EU regulations and standards.
* Ideally experience using common technical writing tools (e.g., Adobe Creative Suite and MS Word, Excel, PowerPoint etc.).
* Knowledge of documentation quality management systems is desirable. Mastercontrol experience is an advantage.
* Excellent problem-solving methodology, using industry-accepted concepts and tools to solve complex problems in creative and effective ways.
* Comfort working in fast-paced, results-driven environments with tight timelines and frequent changes.
Leadership Characteristics: Making Complex Decisions
* Complex problem solving and decision-making based upon the available data.
* Leverages personal experience
* Open and collaborative style
* Decisive and comfortable working within research & development projects.
Communicating Effectively
* Writes and presents effectively
* Adjusts to fit the audience and gets the message across
Managing Diverse Relationships
* Effective at building strong cross functional relationships with the key stakeholders
* Communicates up and down appropriately and effectively
* Ability to develop relationships and collaborate with multiple internal / external stakeholder groups.
Acting with Integrity
* Is a person of high character; is consistent and acts in line with a clear and visible set of values and beliefs; deals and talks straight; walks his/her talk; is direct and truthful but at the same time can keep confidences