Direct message the job poster from STRIVE Search
Senior Recruitment Consultant at STRIVE Search | Specialising in Financial Services & Credit Unions| M: 0874914638 | Helping Connect Top Talent…
Member Service Officer – Dublin
About the Company
Our client is a well-established credit union based in Dublin, providing a range of financial services to its members. With a strong commitment to supporting the financial well-being of their community, the credit union offers a welcoming environment for both members and employees. They are dedicated to employee development and offer excellent opportunities for growth within the organization.
About the Role
We are seeking a Member Service Officer to join the team in Dublin. Reporting to the Branch Manager, the successful candidate will be responsible for delivering high-quality customer service to members, assisting with a variety of financial services, and ensuring the smooth operation of the credit union's day-to-day activities. This is a great opportunity for someone who enjoys working in a fast-paced, customer-focused environment.
Key Responsibilities
* Provide excellent customer service to members, addressing their financial needs and inquiries.
* Process member transactions, including deposits, withdrawals, loan applications, and payments.
* Assist with the administration of loans and account maintenance.
* Promote and explain the credit union's products and services to new and existing members.
* Ensure compliance with credit union policies, procedures, and regulatory requirements.
* Handle member queries and resolve any issues or concerns in a timely and professional manner.
* Support the branch in meeting its operational and customer service goals.
Requirements
* Previous experience in a customer service role, preferably in a financial services or credit union environment.
* Strong communication and interpersonal skills, with a focus on customer satisfaction.
* A member-first approach to service delivery.
* Excellent attention to detail and accuracy.
* Ability to work well in a team and maintain a positive attitude in a busy environment.
* APA (Loans) or QFA qualification is desirable but not essential.
* Competitive salary and benefits package.
* Opportunities for career progression within the credit union.
* A supportive work environment that encourages continuous learning and development.
* Pension and healthcare options.
* Work-life balance and flexible working arrangements.
This is a full-time, permanent role offering great potential for career growth within a reputable and community-driven credit union.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance
Referrals increase your chances of interviewing at STRIVE Search by 2x
Sign in to set job alerts for “Service Officer” roles.
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 6 days ago
Dublin, County Dublin, Ireland 1 month ago
Dublin, County Dublin, Ireland 1 week ago
Member Service Officer - Bruff Credit Union
Dublin, County Dublin, Ireland 16 minutes ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 3 weeks ago
Dublin, County Dublin, Ireland 5 days ago
Dublin, County Dublin, Ireland 3 weeks ago
Dublin, County Dublin, Ireland 1 week ago
€22.64* ph - Data Centre Security Officer - Grangecastle
Dublin, County Dublin, Ireland 4 days ago
Member Services Officer - First South Credit Union Ltd
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 1 week ago
Territory Manager Galway/Clare/Limerick - Food Service Specialist
Newtown Mountkennedy, County Wicklow, Ireland 1 month ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 3 days ago
Dublin, County Dublin, Ireland 12 hours ago
Service Operations and Installations Manager
Dublin, County Dublin, Ireland 3 weeks ago
Dublin, County Dublin, Ireland €65,000.00-€79,000.00 3 weeks ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 4 days ago
Dublin, County Dublin, Ireland 6 days ago
Dublin, County Dublin, Ireland 3 weeks ago
Naval Service Direct Entry Electrical Engineering Officer.
Dublin, County Dublin, Ireland 5 days ago
Naas, County Kildare, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 7 hours ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland €68,000.00-€68,000.00 3 weeks ago
Grade VII Quality and Safety Patient Liaison Officer
Dublin, County Dublin, Ireland 1 week ago
Dublin 7, County Dublin, Ireland 4 days ago
Naval Service Direct Entry Marine Engineering Officer
Dublin, County Dublin, Ireland 5 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr