About the Role:
As a key member of our management team, you will be responsible for leading operational excellence and best business practices to optimize service delivery and value offering to customers.
This is a senior leadership role that requires strong leadership skills, entrepreneurial ability, and excellent relationship management skills.
* Develop and implement process improvements to enhance service quality and efficiency.
* Experience in delivering security and cleaning contracts within both a single service delivery and an integrated services market within a variety of sectors.
* Proven experience in a senior operational management role managing multi-service lines, multiple sites, and people.
* Collaboration with executive-level management in the development of performance goals and long-term operational plans.
* Set strategic goals for operational efficiency and increased productivity.
* Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.
* Review current operational processes and performance, recommending solutions for improvement.
* Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
* Devise strategies to ensure growth of programs company-wide, identifying and implementing process improvements that will maximize output and minimize costs.
Responsibilities:
Oversee daily operations of your designated role portfolio.
Ensure full compliance with industry standards, relevant employment legislation, ISO, and company procedures & policies.
Maintain an absolute focus on health and safety at all times ensuring a safe working environment and full compliance with health and safety legislation.
About Us:
We are a customer-focused facilities management company operating in various locations with plans to expand across Europe.
We have achieved significant growth in recent years, which has seen our workforce grow to nearly 27,000 employees and revenues exceeding €850M.
We operate in various business units and have a strong operating platform, providing high-quality services and solutions to our clients.
We are part of a larger organization with over 120,000 employees globally.