Job Overview:
We are seeking a sales professional to lead our customer retention strategy, minimising churn and maximising customer lifetime value.
The ideal candidate will have a proven track record of success in sales management, with experience in developing and implementing customer retention strategies.
Key responsibilities include leading, coaching and mentoring a team of retention advisors, specialists and supervisors to ensure team performance meets overall business goals.
Key Requirements:
* Proven track record of selling or retaining customers at a price disadvantage
* Demonstratable experience in a sales management role
* Proven track record of success in setting and delivering sales targets
What We Offer:
* Competitive salary and bonus structure
* Pension contribution scheme
* Discounted health insurance
* Great career progression opportunities