**Job Description**
We are seeking a highly skilled and motivated individual to fill the role of Pharmacy Healthcare Advisor. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and providing expert advice on pharmaceutical products.
The successful candidate will work closely with the pharmacy team to deliver excellent customer service, maintain high standards of category management and merchandising, and provide product information and advice to customers across all product ranges.
This role requires a strong ability to work effectively as part of a team, being flexible and adaptable, and assisting in all areas of the pharmacy operation as required. The ideal candidate will have excellent communication skills, both written and verbal, and be able to use discretion when addressing customer queries and treating customer/patient information confidentially.
Key Responsibilities:
* Deliver excellent customer service and provide advice and information as required to customers on all product ranges available in the Pharmacy.
* Maintain the standard of category management and merchandising within the Pharmacy as directed by the Managing Pharmacist and in line with Company standards.
* Provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Managing Pharmacist as appropriate.
* Deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
* Work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required.
Requirements:
* 1 year's experience in Pharmacy/Retail/Hospitality is preferable.
* Cashier experience an advantage.
* Excellent communication skills, both written and verbal.
* Ability to use discretion when addressing customer queries and to treat customer/patient information confidentially.
* Good attention to detail is essential.
* Organised with a proven ability to multi-task successfully under pressure.
* Ability to work on own initiative and as part of a team.