Process Intake Leader Job
We are looking for a skilled Process Intake Leader to join our team.
The successful candidate will be responsible for coordinating process intake planning, participating in operational activities, and ensuring samples are prepared and dispatched according to laboratory testing requirements.
Key Responsibilities:
* Handle sample receipt, classification, preparation, and dispatch in line with laboratory testing requirements.
* Liaise with customers to clarify work orders and ensure professional communication.
* Manage sample storage and disposal following quality and safety standards.
* Maintain the Laboratory Information Management System (LIMS) for accurate data recording.
* Operate, calibrate, and maintain intake process instruments; coordinate fault resolution with engineers.
* Monitor and achieve key performance indicators (KPIs) for operational and quality targets.
* Manage consumable stock levels, including timely reordering and release.
* Support process improvement projects and contribute to continuous operational efficiency.
Required Skills and Qualifications:
* Excellent organisational skills and ability to coordinate teams in a fast-paced environment.
* Effective communicator with strong mentoring and leadership abilities.
* IT Skills including familiarity with LIMS.
* Familiarity with quality management systems.
* Experienced in People Management.
* 35 years in a process / warehouse environment, ideally in an Intake Process role.
* Proven experience in an ISO-accredited quality management environment.
* Detail-oriented and methodical.
* Collaborative and supportive team player.
* Committed to continuous improvement and innovation.
Benefits:
* Competitive salary.
* Full-time schedule.
* Predominantly Monday to Friday working hours.
Others:
Resilient and adaptable to workload variations.