Reporting to: Community & Hospital Services Manager, Irish Cancer Society
Location: Dublin 8: St. James Hospital
Hours: Full time - Monday – Friday - 08:00am-16:00pm.
Additional hours (variable) will be available from time-to-time across all roles to provide cover for other Daffodil Centres, Support Line or external Cancer Awareness activities.
Contract Type: Permanent
Key Relationships: Irish Cancer Society: Services Department
Hospital: Department of Nursing/Cancer Services Clinical Staff
Salary role: €56,600 per annum
Who we are
The Irish Cancer Society is a community of patients, survivors, volunteers, supporters, health and social care professionals and researchers. Together, we are working to save lives and improve the lives of people affected by cancer.
Our vision is that by 2025, 3 out of 4 Irish cancer patients will survive their diagnosis and everyone affected by the disease will have access to world‑class treatment, care and support. In future, no one in Ireland will die from cancer.
The Society is the leading provider of cancer information and support in Ireland. The Services Department offers advice, information and support to anyone worried about any aspect of cancer prevention, early detection, diagnosis, treatment and care, as well as a range of other services.
Main duties and responsibilities
The post holder must be a registered nurse with oncology knowledge and experience who is able to discuss and assess complex cancer needs as well as related practical and emotional matters with anyone who contacts the Irish Cancer Society through our Daffodil Centres.
Although this role is primarily a Cancer Nurse role for our Daffodil Centres, the successful candidates may at be required to help on our Support Line, or at another Dublin Daffodil Centre or Cancer Awareness Event. These duties will be allocated relevant to the candidates nursing experience and scope of practice.
Daffodil Centres, located in hospitals across Ireland, offer free supports and services. We provide information and advice on various topics, including:
* Cancer prevention and early detection
* Diagnosis
* Cancer treatments and related side‑effects
* End of life services
* Support and psychological care
* Provide comprehensive cancer information, advice and support to patients, carers, the general public and healthcare professionals. Answering queries about all aspects of cancer (face‑to‑face, telephone, email and written).
* Refer service users to Irish Cancer Society services, as well as other relevant healthcare professionals and/or organisations in line with the hospital policies.
* Deliver the Society’s patient education programme locally in groups and online as required.
* Record and report all incidents/complaints involving staff and/or service users and assist in any investigation as required in accordance with the Irish Cancer Society’s Complaints Procedure and that of the hospital.
* Act as a resource to the multidisciplinary teams in the hospital on information, supports and services available.
* Participate and assist with the Irish Cancer Society exhibition stands at various workshops/conferences for both patients and healthcare professionals. Adhere to all policies and procedures of both the Irish Cancer Society and the hospital.
* Work with managers in the Irish Cancer Society and the hospital to develop and manage the Daffodil Centre, ensuring that it is providing an easily accessible and high‑quality professional service.
* Maintain good working relationships with nurses, consultants and other clinical staff involved in the delivery of cancer care within the hospital.
* In conjunction with the Daffodil Centre Team Leaders and the Volunteer Manager, manage volunteers assigned to the Daffodil Centre, ensuring that they are available and maintain a presence, keeping the centre open at the designated times.
* Document activities of the centre, including statistics on the number and demographics of patients/clients seen, number of telephone/email enquiries and satisfaction with service provided.
* Maintain a knowledge base on developments in cancer care and of resources/services for cancer patients, particularly in the catchment area.
* Be responsible for maintaining stock levels of up-to-date, high-quality information materials, including Irish Cancer Society materials (booklets/factsheets), which will be displayed in the Daffodil Centre.
Support Line
The Support Line is a free, non‑judgemental and confidential service where anyone affected by cancer can talk to a cancer nurse. Our enquiries come primarily by phone, email or via the ‘Ask the Nurse’ section of the Irish Cancer Society’s Online Community. We also answer enquiries via social media and other digital channels.
* Provide comprehensive support, cancer information and advice to patients, carers, the public, and healthcare professionals through telephone calls, video calls, and email.
* Refer service users to Irish Cancer Society services, as well as other relevant healthcare professionals and/or organisations, in line with the Society’s policies and procedures.
* Maintain confidentiality and anonymity in accordance with the Society’s policies and procedures.
* Make every effort to ensure that all information provided to enquirers is evidence‑based.
The Cancer Awareness team
The Cancer Awareness team plays a key part in helping to catch cancer early by delivering the Your Health Matters Roadshow and providing community information stands. Roadshows are delivered in shopping centres in areas of most disadvantage. Nurses provide confidential consultations, which includes lifestyle advice to improve people’s awareness of cancer signs, the importance of screening, positive lifestyle changes and to encourage medical care‑seeking behaviour.
* Work with the Cancer Awareness team to provide an integrated prevention and early detection service.
* Provide health checks and information stands to support the prevention and early detection of cancer.
* Offer support and advice on behavioural change and signpost to appropriate cancer screening and support services within the Society.
* Provide information stands in both hospital and community settings.
WHO YOU ARE
The right candidate for this role:
* A people person: whether it’s supporting patients and enquirers, working with colleagues and volunteers, or engaging with clinicians you understand what makes people tick, and create effective relationships.
* A great communicator: you are able to communicate effectively across multiple channels (face‑to‑face, written, digital) and adopt your style to meet the needs of your audience.
* Wonderfully organised: you are able to manage lots of different tasks at the same time, keep things ‘going as planned’ and take pride in running a tight ship.
* Technologically savvy: you’re comfortable using digital and technology tools for the management and delivery of programmes, and identifying new ways that technology can support your work. You know your way around the Microsoft platform.
* Flexible and open to travel: you are willing to work as a team player across many of services such as our Daffodil Centres, Support Line, online supports and services and Cancer Awareness events.
YOUR QUALIFICATIONS AND EXPERIENCE
* Registered General Nurse, on the active register of the Nursing and Midwifery Board of Ireland (NMBI).
* The clinical knowledge, leadership and organisational capacity to properly discharge the functions of the role.
* Demonstrated evidence of continuing professional development at the appropriate level.
* Three years recent experience in cancer nursing.
The list of duties in this job description is not exhaustive and is intended to outline the main activities of the post holder. Duties and responsibilities may be subject to change taking into account the development needs of the service.
The post holder must adhere to general conditions as outlined by the hospitals in relation to Health and Safety, Infection Control, Dress Code and adhere to guidelines/requirements in relation to Risk Management, Hygiene Services and Health and Safety.
The closing date for applications is Sunday 2nd November at 5pm
Please note all CVs are logged through a 3rd party system for processing.
The Irish Cancer Society is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We know that the more inclusive we are, the better our work will be.
WE DO NOT REQUIRE THE ASSISTANCE OF AGENCIES
Some of our benefits
* 23 days Annual Leave a year or Pro Rata equivalent, plus public holidays
* Service Days - Additional days awarded to reflect long service with the Society.
* Sick Pay Scheme (following Probationary period)
* Defined Contribution Pension Scheme (after 6 months)
* Group membership for VHI and HSF (health plans)
* Bus/Rail Ticket Scheme and Cycle to Work Scheme
* Death In Service Benefit (from commencement of employment)
* Paid Family Leave (Maternity, Paternity, Adoptive, Force Majeure and compassionate Leave)
* Learning and Development Programmes
* Employee Assistance Programme (EAP)
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