Accommodation Operations Manager Job Overview
The ideal candidate has previous experience in accommodation management roles in busy hotels.
* Housekeeping Operations Management: Oversee Housekeeping operations to deliver excellent Guest and Member experience.
* Financial Acumen: Operate within departmental budgets through effective stock and cost controls and well-managed schedules.
* Team Performance Monitoring: Monitor the appearance, standards, and performance of the Housekeeping/Laundry Team.
* Rostering and Staff Development: Rostering in line with operational needs and staff training and development and evaluate employee performance.
* Cross-Departmental Collaboration: Attend HOD meetings and work in conjunction with other departments to ensure a smooth operation.
* Inventory Control: Responsibility for purchase, storage, inventory, and control of all housekeeping related items.
* Guest Service Excellence: Ensure team members have up-to-date knowledge of all room categories and amenities.