Technical service engineer The Technical service engineer will be responsible for the installation, servicing, maintenance, and technical support of dental and X-ray equipment across Europe.
This role requires frequent international travel and close collaboration with customers, distributors, and internal teams to ensure high-quality service delivery and customer satisfaction.
As part of a dynamic and evolving organisation, this role will adapt over time to meet business needs.
Key Duties and Responsibilities: Engineering & Technical Support Perform installation, servicing, troubleshooting, and repair of a wide range of dental and X-ray equipment across European territories.
Develop strong, long-term relationships with clients by delivering a high standard of technical support and customer service.
Identify opportunities for equipment performance improvements and contribute to the development of enhanced maintenance strategies.
Take ownership of designated product lines and develop subject-matter expertise.
Train veterinarians, nurses, third-party engineers, and support staff to a high level of technical competence.
Assist with the setup and breakdown of wet lab training events when required.
Attend local, national, and international exhibitions, meetings, sales events, and training sessions.
Planning, Reporting & Administration Plan, organise, and coordinate assigned tasks in liaison with the Support Manager.
Arrange and manage own international travel, including flights and accommodation, to maximise efficiency.
Provide quotations and generate sales orders for service work and spare parts using CRM software.
Maintain and expand the client database within the assigned service territory.
Report service activity, feedback, and performance metrics using CRM and other reporting tools.
Set and work towards personal performance and development targets.
Health & Safety Compliance Comply fully with the Companys Health & Safety Policy and procedures at all times.
Take reasonable care for personal safety and the safety of others.
Attend work fit for duty and free from intoxicants.
Use personal protective equipment (PPE) where required.
Maintain tools, spare parts, and company-issued equipment (phone, laptop, etc.) to a high standard.
Report known defects, hazards, or unsafe conditions promptly.
Participate in mandatory health and safety training.
Refrain from improper conduct, misuse of equipment, or unsafe behaviour.
Teamwork & Professional Conduct Assist with on-the-job training and development of colleagues as required.
Maintain positive and professional relationships with customers, colleagues, and partners.
Act in the best interests of the Company at all times and comply with all company policies, procedures, and standards.
Additional Responsibilities Undertake any other reasonable duties within capability as directed by management.
To be considered for this position apply today or call Vishnu Singh on.
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set please attach your CV via the link provided.
Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer #INDOSB1 #INDSINGH