Client EUC Patch Management Specialist
A critical enabler for the technology transformation, and for delivering wider business transformation priorities, is security operations across our infrastructure, Digital and End User environments.
In parallel to supporting new business initiatives, we recognise the need to invest and innovate in partnership with our Cyber Security colleagues to ensure we are reducing and removing our operational risk profile, improve security posture and scale the foundational technology capabilities which support today's business operations.
What You'll Get
People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best.
Let's talk lifestyle: Healthcare, pension, and potential bonus.
27 days of leave, plus bank holidays and if you want, you can buy 5 more.
Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.
What You'll Do as a EUC Patch Management Specialist
In your role, you'll collaborate with different people across a range of skillsets.
Here's a flavour of your day-to-day:
Responsible for the management of security risk across the Digital infrastructure, End User environment including Windows OS, cloud based VDI,
Partner with Cyber Security teams to identify strategic direction to secure all on-premises and cloud based Digital Workplace services
Responsible for service delivery, including management and oversight of key security initiatives and vulnerability management activities, development and monitoring of Key Performance Indicators (KPI) to measure performance data, SLA attainment and promised and expected service delivery
Responsible for strategic projects and programmes within EUC and Digital Workplace environments focusing on reducing security risk and ensuring strict compliance to security SLA's and KPI's
Provides strategic and technical direction to service and project teams.
What You'll Bring
Strong operational experience in the deployment and management of security toolsets, preferably within a retail environment
Strong operational experience in End User Compute and digital user services such as M365, AVD/VDI and Windows OS environments
Strong technical knowledge of Anti-Virus products and services including, but not limited to, Microsoft Windows Defender, Trellix, InTune, Qualys
Strong communication skills, both written and spoken, including the ability to explain complex issues to senior stakeholders succinctly
Solid service improvement experience including the design and management of KPI / SLAs.
Our fashion isn't one-size-fits-all and neither is our culture.
Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.
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