System Administrator Role
* Create detailed technical documentation and provide training for end-users and technical support staff.
* Collaborate with hardware and software development teams to design integrated solutions that combine firmware for electronic locks and mobile applications.
* Configure and maintain the cloud infrastructure supporting access control applications.
* Manage DevOps pipelines for continuous integration and continuous deployment (CI/CD), ensuring an efficient and automated workflow.
* Work closely with the cybersecurity department to implement robust security protocols that protect communications between mobile devices, electronic locks, and cloud services.
* Collaborate with firmware engineers to ensure that electronic locks operate efficiently and are updated with the latest security patches.
* Coordinate with external entities for the management of hardware, firmware, and software platforms, ensuring solutions comply with company and industry standards.
* Ensure that new features are properly integrated and tested within the existing ecosystem, minimizing service disruption risks.
* Use monitoring tools to identify and resolve system issues in real-time, ensuring a seamless user experience.
Required skills include a degree in Computer Science, Electronic Engineering, or a related field, experience with embedded systems and firmware, skills in information security, particularly for IoT devices, and ability to collaborate with multidisciplinary teams and manage complex projects.