High Salary Healthcare Client Manager
Morgan McKinley is seeking an experienced and driven Client Relationship Manager to join our high-performing Healthcare division. This is a business development-focused role within the healthcare sector, offering the opportunity to partner with some of Ireland's largest and most dynamic organisations.
We're looking for someone with a strong track record in business development within healthcare or related sectors, combined with a solid understanding of recruitment delivery or account management. You will act as a key point of contact for clients, ensuring excellence in service delivery and forging long-term strategic partnerships.
Key Responsibilities:
* Serve as the primary Account Manager for key healthcare clients.
* Lead on business development activities, identifying and securing new client partnerships in the healthcare sector.
* Provide strategic guidance and support to internal consultants and managers working on key accounts.
* Oversee delivery against agreed SLAs and KPIs; proactively address any underperformance.
* Conduct regular account review meetings, promoting collaboration and transparency.
* Maintain strong visibility across assigned accounts and serve as the go-to contact for client needs and escalations.
* Promote compliance with all regulatory and contractual obligations.
Service Delivery Oversight:
* Conduct weekly service reviews with delivery teams to ensure alignment with client expectations.
* Anticipate and prepare for upcoming hiring needs to ensure swift delivery when roles go live.
* Drive high-quality service standards that exceed client and candidate expectations.
* Act quickly to resolve issues in line with client SLAs.
* Support client branding initiatives and PR opportunities as directed by senior leadership.
Process Improvement & Administration:
* Ensure all client-related data is accurate through regular quality audits.
* Monitor and enforce adherence to all contractual terms (rates, rebates, tenure, etc.).
* Partner with the compliance team to guarantee timely completion of onboarding checks.
* Ensure internal teams uphold company policies, procedures, and ethical standards.
About You:
* Proven business development experience within the healthcare sector is essential.
* Experience in recruitment delivery or account management is highly desirable.
* Strong stakeholder engagement and relationship-building skills.
* Excellent organisational, communication, and problem-solving abilities.
* Able to thrive in a fast-paced, target-driven environment.
* Passion for delivering exceptional client service and continuously improving performance.
Our Culture & Values:
We are committed to fostering a diverse, inclusive, and supportive workplace, where every team member can thrive. Our core values include: We Succeed Together, We Simplify the Complex, We Go Beyond.