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The multi-award winning Hotel Isaacs, Greens Restaurant and Cask Bar are currently seeking a experienced Recpetionist to join our team.
Hotel Isaacs is a stylish Boutique property located in Cork city centre, just a five minute walk from the city's main thoroughfare Patrick Street, and within easy walking distance of the city's sites & attractions. As well as being attractive to leisure guests, the location is also ideal for corporate travellers. We like to think that we stand out from the crowd.
The property offers spacious guest rooms and Two and Three bedroom apartments each with fully fitted kitchen, living room and dining room. Onsite, the popular and critically acclaimed Greene’s Restaurant enjoys a unique setting under a stone archway, with it’s own courtyard garden and waterfall.
Cask Cocktail bar, located directly opposite the hotel, is one of Cork city s most unique spots to wet your whistle. Opened in 2017 in a former antique shop Cask is a must see when visiting Cork.
The Role
As one of the first people to greet our guests, the hotel receptionist role is key in setting a welcoming tone for every guest on behalf of the entire team in the hotel. We are an experienced, enthusiastic team of hospitality professionals and if you join us you can expect to work in an enthusiastic environment where the focus is on collectively delivering the highest levels of customer care for our guests.
Day to day duties will include:
Greeting guests in a warm, friendly manner.
Checking in and out guests professionally.
Answering calls in a friendly, professional manner, transferring calls to correct extensions and dealing with requests.
Taking reservations with care, noting any special requests.
Informing the guests about all hotel facilities available to enhance their stay.
Ensuring that billing is completed correctly.
Dealing with any guest feedback, queries and suggestions quickly and efficiently.
Handling all departmental floats and safe deposits, maintaining high levels of accuracy.
Contributing to a positive working environment by listening and communicating with colleagues in a respectful manner at all times.
The ideal candidate will be :
Friendly, and genuinely care about our guests and have a warm welcoming personality.
Have previous experience in reception and related hotel software.
Be methodical with high standards and attention to detail.
About The Role
Why Work With Us?
We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.
Just some of the benefits of working with us:
• Excellent working environment
• Wellbeing Support & Employee Assistance Programme
• Meals on Duty
• Training & Development opportunities
• Career progression opportunities
This is an exciting opportunity to join a hotel that is managed by PREM Group, one of Europe’s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswithPREM
To Apply
If you would like to apply for this role, please forward your CV through this website. We look forward to hearing from you!!
Skills Needed
Hospitality
Job Description
The Hotel
The multi-award winning Hotel Isaacs, Greens Restaurant and Cask Bar are currently seeking a experienced Recpetionist to join our team.
Hotel Isaacs is a stylish Boutique property located in Cork city centre, just a five minute walk from the city's main thoroughfare Patrick Street, and within easy walking distance of the city's sites & attractions. As well as being attractive to leisure guests, the location is also ideal for corporate travellers. We like to think that we stand out from the crowd.
The property offers spacious guest rooms and Two and Three bedroom apartments each with fully fitted kitchen, living room and dining room. Onsite, the popular and critically acclaimed Greene’s Restaurant enjoys a unique setting under a stone archway, with it’s own courtyard garden and waterfall.
Cask Cocktail bar, located directly opposite the hotel, is one of Cork city s most unique spots to wet your whistle. Opened in 2017 in a former antique shop Cask is a must see when visiting Cork.
The Role
As one of the first people to greet our guests, the hotel receptionist role is key in setting a welcoming tone for every guest on behalf of the entire team in the hotel. We are an experienced, enthusiastic team of hospitality professionals and if you join us you can expect to work in an enthusiastic environment where the focus is on collectively delivering the highest levels of customer care for our guests.
Day to day duties will include:
* Greeting guests in a warm, friendly manner.
* Checking in and out guests professionally.
* Answering calls in a friendly, professional manner, transferring calls to correct extensions and dealing with requests.
* Taking reservations with care, noting any special requests.
* Informing the guests about all hotel facilities available to enhance their stay.
* Ensuring that billing is completed correctly.
* Dealing with any guest feedback, queries and suggestions quickly and efficiently.
* Handling all departmental floats and safe deposits, maintaining high levels of accuracy.
* Contributing to a positive working environment by listening and communicating with colleagues in a respectful manner at all times.
The ideal candidate will be :
* Fluent english speaker.
* Friendly, and genuinely care about our guests and have a warm welcoming personality.
* Have previous experience in reception and related hotel software.
* Be methodical with high standards and attention to detail.
About The Role
Why Work With Us?
We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.
Just some of the benefits of working with us:
• Excellent working environment
• Wellbeing Support & Employee Assistance Programme
• Discounted Health Insurance
• Meals on Duty
• Social Events
• Training & Development opportunities
• Career progression opportunities
This is an exciting opportunity to join a hotel that is managed by PREM Group, one of Europe’s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswithPREM
To Apply
If you would like to apply for this role, please forward your CV through this website. We look forward to hearing from you!!
Skills Needed
Hospitality
About The Company
Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.
Company Culture
PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.
Desired Criteria
* Computer literate with experience of microsoft word and outlook, computerised reservations
Required Criteria
* Previous Reception experience
Closing DateSunday 31st August, 2025
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