Job Title: International Claims Handler
Location: South Dublin
Working Model: 2 days in the office
Abrivia are currently recruiting for an International Claims Handler to join our client, a South Dublin-based motor insurer with operations across 20+ European markets.
This is a technically focused claims role supporting the review and performance oversight of outsourced claims handlers and TPAs across Europe. The role would suit an experienced motor claims professional with experience including property damage and personal injury, and who is comfortable managing technical queries, analysing trends, and building relationships across jurisdictions.
Your Role
* Review claims handling processes delivered by third-party providers across Europe
* Identify opportunities for performance improvement and cost reduction
* Monitor SLA compliance and claims handling standards
* Analyse claims data for trends and anomalies
* Prepare reports and oversee follow-up actions with service providers
* Handle technical claims queries from clients, partners and internal stakeholders
* Support new programme launches and claims insourcing initiatives
* Contribute to departmental policy and process updates
Your Skills
* Minimum CIP qualified (or grandfathered equivalent)
* 3+ years’ motor claims handling experience, ideally including BI or litigation
* Strong relationship management and communication skills
* Ability to manage claims through to settlement independently
* Experience dealing with TPAs or in-house claims teams across jurisdictions
* Strong attention to detail and analytical capability
* Willingness to travel internationally (typically 4–5 trips per year)
* A second European language (e.g. French) is desirable but not required
Should this position be of interest to you please call Tadhg at 01 9052560. Applications are in strict confidence.
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