We've worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our clients and their customers, getting everyone home safely, and caring about your wellbeing. We believe the diverse work we do really matters - whether we are connecting people and businesses to complex fibre networks, supporting large industrial projects and utilities, building modular spaces in which to learn, work or play, or delivering creative events to inspire and entertain. The Field Efficiency & Crewing Lead is responsible for the scheduling & efficiency of all service engineers on our Sky contract. Responsibilities: Managing adherence to the Work Management System - Alt Logic Review and control start /finish times of engineers Accurate reporting and tracking of daily cancellations Responsibility to ensure any unassigned work is managed each day Contract Rota management and control Managing existing process and creating new to maximize field-based productivity Field-based duties if required Requirements: Good knowledge of Work Management System 3-4 years previous supervisory experience Ability to manage a team Competent in Microsoft Office Good communications skills Capable of carrying out performance reviews / 1-1's Benefits: Pension plan Life assurance - 4 times your annual salary Employee assistance programme Refer a friend scheme Maternity pay Educational assistance Career progression opportunities Long Service Awards To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.