A global financial services firm is seeking a Head of Service Performance Support for their Client Services team in Dublin.
This role includes ensuring that Client Services maintain budgeted service levels while enhancing the client experience.
Responsibilities include overseeing recruitment, managing performance, and building a high-performing team culture.
Candidates should have extensive experience in service leadership, particularly within Contact Centres, and possess strong analytical and influencing skills.
A dynamic, growth-oriented environment awaits the right leader.
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