Key ResponsibilitiesServe as the primary administrator for SmartTask, configuring and managing rostering, payroll,incident reporting, and ERP modules.Deliver and maintain accurate staff rosters, ensuring coverage, compliance, and efficient deployment.Collate hours worked in SmartTask to produce accurate payroll exports.Oversee proof of attendance, incident logging, and task monitoring via SmartTask.Generate reports and dashboards to support operations, payroll, and client requirements.Provide training and user support to staff and managers to ensure adoption and compliance.Liaise with SmartTask vendor support for updates, escalations, and improvements.Collaborate with leadership to maximise SmartTask's role as a business-wide ERP solution.Essential RequirementsProven SmartTask experience in a security or workforce management setting (minimum 1 year).Strong knowledge of rostering, payroll collation, and workforce scheduling in SmartTask.Ability to configure reporting and dashboards to meet operational needs.High level of attention to detail and organisational skills.Strong communication skills and the ability to train staff across different levels.Desirable ExperienceBackground in the security industry or managing mobile/static staff.Knowledge of compliance frameworks (SIA/ACS, working time regulations).Familiarity with payroll systems and SmartTask integration.Demonstrated success in improving efficiency through automation and reporting.Performance MetricsAccuracy and timeliness of rosters and payroll data.Reduction in payroll disputes and scheduling conflicts.Effective reporting outputs and analytics from SmartTask.Staff adoption and satisfaction with the system.