Job Overview
We are seeking a highly skilled and motivated Client Solutions Expert to join our team. As a key member of our Client Account Management team, you will be responsible for delivering exceptional client management and innovative solutions.
Key Responsibilities:
- Manage a portfolio of companies administering employee share plans within a team framework
- Interact with clients on operational transactions related to their share plan program
- Execute timely processing of operational transactions, including data management, reconciliation, processing, reporting, and problem-solving
- Organize, develop, and maintain procedural and process documentation related to client companies' programs to ensure accurate transaction processing and minimize risk
- Assist in identifying new system tools and enhancements to existing systems
Required Skills and Qualifications:
- Excellent communication skills
- Proven numeric, financial analysis, documentation, and procedural skills required
- Excellent computer skills, including Microsoft Excel and Word
- Demonstrate commercial acumen with the ability to be innovative and proactive
- Ability to prioritize and adhere to tight deadlines
Benefits:
We offer a comprehensive benefits package, including comprehensive parental leave offerings, inclusive family-building programs, and discounted childcare. Our commitment to diversity, equity, and inclusion is reflected in our robust benefits and our culture of active engagement in Business Resource Groups (BRGs).
About Us:
We are a global leader in financial services, providing strategic advice and products to prominent corporations, governments, wealthy individuals, and institutional investors. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.